{"id":39,"date":"2024-10-24T11:48:54","date_gmt":"2024-10-24T11:48:54","guid":{"rendered":"https:\/\/neonnectarhair.co.za\/?page_id=39"},"modified":"2024-11-15T08:04:57","modified_gmt":"2024-11-15T08:04:57","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/neonnectarhair.co.za\/?page_id=39","title":{"rendered":"Returns &amp; Refunds Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"39\" class=\"elementor elementor-39\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bec1331 e-flex e-con-boxed e-con e-parent\" data-id=\"bec1331\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff7506e elementor-widget elementor-widget-spacer\" data-id=\"ff7506e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69e2613 elementor-widget elementor-widget-heading\" data-id=\"69e2613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Refunds Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-583dd09 e-flex e-con-boxed e-con e-parent\" data-id=\"583dd09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8bd607 elementor-widget elementor-widget-text-editor\" data-id=\"b8bd607\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us<br \/>for a full refund or an exchange. Please see below for more information on our return policy.<br \/><br \/><\/p><p><strong>RETURNS<\/strong><br \/>All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.<br \/><br \/><\/p><p><strong>RETURN PROCESS<\/strong><br \/>To return an item, please email customer service at admin@neonnectarhair.co.za to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA<br \/>number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:<br \/>Neon Nectar Hair<br \/><br \/><\/p><p><strong>Attn: Returns<\/strong><br \/>RMA#<br \/>Shop 24a Featherbrooke Village Mall<br \/>Ruimsig<br \/>Johanneburg, Gauteng 1724<br \/>South Africa<br \/>Return shipping charges will be paid or reimbursed by us.<br \/><br \/><\/p><p><strong>REFUNDS<\/strong><br \/>After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to<br \/>process your return or exchange. We will notify you by email when your return has been processed.<br \/><br \/><\/p><p><strong>EXCEPTIONS<\/strong><br \/>The following items cannot be returned or exchanged:<br \/>\u2022 damaged items<br \/>\u2022 items without receipts<br \/>For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.<br \/><br \/><\/p><p><strong>QUESTIONS<\/strong><br \/>If you have any questions concerning our return policy, please contact us at:<br \/>+27(0)73 949 4429<br \/>admin@neonnectarhair.co.za<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Refunds Policy Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to usfor a full refund or an exchange. Please see below for more information on our return policy. RETURNSAll returns must [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"two_page_speed":[],"footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/neonnectarhair.co.za\/index.php?rest_route=\/wp\/v2\/pages\/39","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neonnectarhair.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/neonnectarhair.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/neonnectarhair.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/neonnectarhair.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=39"}],"version-history":[{"count":8,"href":"https:\/\/neonnectarhair.co.za\/index.php?rest_route=\/wp\/v2\/pages\/39\/revisions"}],"predecessor-version":[{"id":382,"href":"https:\/\/neonnectarhair.co.za\/index.php?rest_route=\/wp\/v2\/pages\/39\/revisions\/382"}],"wp:attachment":[{"href":"https:\/\/neonnectarhair.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}